* The following cancellation fee will be charged for cancellations or reductions
in the number of people due to customer's convenience.
(Including cases of delay due to traffic congestion.)
<Cancellation fee for telephone or online reservation>
5th to the day before ... 50%
Reservations for August are 50% from 10 days in advance
On the day ... 100%
In case of cancellation, reduction of staff, or delay in meeting time,
please be sure to contact (090-8486-3870).
* If you are absent from the designated contact information,
please contact us at (090-9975-4140).
* About reservation change
A 50% cancellation fee will be charged for schedule changes
from 2 days before to the day of the event. (Because we have already arranged guides)
In addition, if the change is made 10 to 3 days before,
the reservation fee will be 500 yen for the number of people reserved only in July, August and September.
Please note that guides can be arranged and adjusted.
If you do not understand the above terms,
your reservation will be invalid and you will not be able to participate in the tour.